Monitoring: Difference between revisions
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{{warning|This page is a work in progress.}} | {{warning|This page is a work in progress. It's under heavy editing today.}} | ||
BitFolk provides a '''free monitoring service''' which can be enabled on request, and is required for some of BitFolk's other services. | BitFolk provides a '''free monitoring service''' which can be enabled on request, and is required for some of BitFolk's other services. | ||
==Web interface== | |||
The monitoring web interface is at [https://mon.bitfolk.com/]. You log in to it using your usual BitFolk credentials, and it should show every configured check against all VPSes that you have with BitFolk. | |||
If for whatever reason you do not wish to use your normal BitFolk credentials for this, it is possible for BitFolk to set up some different credentials for you to use. Please contact [[Support]] about this. | |||
==Setup== | ==Setup== | ||
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These sorts of checks can work without an agent (i.e. without anything installed on your VPS). More complicated checks such as disk space, load or anything else that you can check with a script will need some sort of agent such as an [https://exchange.nagios.org/directory/Addons/Monitoring-Agents/NRPE--2D-Nagios-Remote-Plugin-Executor/details NRPE] daemon or [[Wikipedia:SNMP|SNMP]] daemon. | These sorts of checks can work without an agent (i.e. without anything installed on your VPS). More complicated checks such as disk space, load or anything else that you can check with a script will need some sort of agent such as an [https://exchange.nagios.org/directory/Addons/Monitoring-Agents/NRPE--2D-Nagios-Remote-Plugin-Executor/details NRPE] daemon or [[Wikipedia:SNMP|SNMP]] daemon. | ||
==Alerts== | ==Alerts== | ||
Your first interaction with BitFolk's monitoring will probably be when you receive | Your first interaction with BitFolk's monitoring will probably be when you receive an email alert. There are two kinds of alerts: Host and Service. Host alerts happen when the host check fails; this is usually an IPv4 and IPv6 ping against your VPS. The other checks are for individual services on your VPS. | ||
Host alerts will repeat every hour unless they recover on their own. Service alerts will repeat every 4 hours unless they recover on their own. | |||
===Stopping the flow of alerts=== | |||
If you intend to fix the root cause of the alert, but not just now, you should go to [https://mon.bitfolk.com/ the web interface] and '''acknowledge''' the problem. This will prevent more alerts being sent until the state of the host or service changes. There is a handy link in the alert email itself that sends you to the right place. | |||
If the check is no longer relevant to you, please contact [[Support]] to ask for it to be removed. | |||
Revision as of 14:04, 14 December 2018
 Warning: | This page is a work in progress. It's under heavy editing today. |
BitFolk provides a free monitoring service which can be enabled on request, and is required for some of BitFolk's other services.
Web interface
The monitoring web interface is at [1]. You log in to it using your usual BitFolk credentials, and it should show every configured check against all VPSes that you have with BitFolk.
If for whatever reason you do not wish to use your normal BitFolk credentials for this, it is possible for BitFolk to set up some different credentials for you to use. Please contact Support about this.
Setup
Monitoring checks are free but are not added by default. This might change in the future but for now you have to ask Support for them to be added.
Usually just an IPv4 ping check will be added, which will suffice for checking that your VPS is up. Almost any service that you run can be monitored though, and common requests include:
- SSH
- HTTP / HTTPS (including TLS certificate validity)
- SMTP
- MySQL
These sorts of checks can work without an agent (i.e. without anything installed on your VPS). More complicated checks such as disk space, load or anything else that you can check with a script will need some sort of agent such as an NRPE daemon or SNMP daemon.
Alerts
Your first interaction with BitFolk's monitoring will probably be when you receive an email alert. There are two kinds of alerts: Host and Service. Host alerts happen when the host check fails; this is usually an IPv4 and IPv6 ping against your VPS. The other checks are for individual services on your VPS.
Host alerts will repeat every hour unless they recover on their own. Service alerts will repeat every 4 hours unless they recover on their own.
Stopping the flow of alerts
If you intend to fix the root cause of the alert, but not just now, you should go to the web interface and acknowledge the problem. This will prevent more alerts being sent until the state of the host or service changes. There is a handy link in the alert email itself that sends you to the right place.
If the check is no longer relevant to you, please contact Support to ask for it to be removed.